|
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
OHS requirements: | are to be in line with applicable commonwealth, state or territory legislation and regulations, and organisational safety policies and procedures, and may include: personal protective equipment and clothing safety equipment first aid equipment fire fighting equipment hazard and risk control fatigue management elimination of hazardous materials and substances safe forest practices, including required actions relating to forest fire manual handling including shifting, lifting and carrying |
Environmental requirements may include: | legislation organisational policies and procedures workplace practices |
Legislative requirements: | are to be in line with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice and may include: award and enterprise agreements industrial relations Australian Standards confidentiality and privacy OHS the environment equal opportunity anti-discrimination relevant industry codes of practice duty of care |
Organisational requirements may include: | legal organisational and site guidelines policies and procedures relating to own role and responsibility quality assurance procedural manuals quality and continuous improvement processes and standards OHS, emergency and evacuation procedures ethical standards recording and reporting requirements equipment use, maintenance and storage requirements environmental management requirements (waste minimisation and disposal, recycling and re-use guidelines) |
Work order is to include: | instructions for filling customer orders despatch allocation and may also include: instructions for the environmental monitoring of work and procedures environmental care requirements relevant to the work |
Appropriate personnel may include: | supervisors suppliers clients colleagues managers |
Orders are to include: | customer orders organisational requirements |
Documentation may include: | order dockets despatch orders stock records tally sheets delivery records quality and accounting records QA forms load manifests payment instructions |
Equipment may include: | computers calculators measuring equipment |
Despatch | is the sending out of products relating to an order |
Communication may include: | verbal and non-verbal language constructive feedback active listening questioning to clarify and confirm understanding use of positive, confident and cooperative language use of language and concepts appropriate to individual social and cultural differences control of tone of voice |
Products may include: | timber wood panel products manufactured timber products |
Identification systems may include: | tags labelling bar codes organisational coding stickers |
Load labels are to include: | information about loading requirements, including: customer details carrier time of despatch |
Transportation may include: | courier companies trucking companies rail shipping |
Records and reports may include: | documentation listed above together with: inspection and labelling outcomes storage locations quality outcomes hazards incidents equipment malfunctions and may be: manual computer-based system other appropriate organisational communication system |